5 reasons to choose a travel agency specializing in business travel

“Why use a travel agency for business travel?” It’s a question that, with the advent of online booking platforms, seems to be less easily answered. Most of the time, however, you only realize the reasons why you should have used a travel agency to make your bookings when your hotel room doesn’t look like the “online” presentation, when your flight has been cancelled and no one answers the number on the website, when your credit card has been blocked and your accommodation has been cancelled at 10:30pm just before late check-in, or when you discover hidden costs when you drop off your rental car.
A travel agency specializing in business travel, such as Aerotravel, offers integrated solutions for planning, booking and organizing travel for corporate clients. The travel management company delivers excellent travel experiences in accordance with the client’s travel policies and approved budgets, providing 24/7 support throughout the entire trip.

What’s more, an agency offers you personalized communication through a dedicated team of account managers and travel consultants who always respond to your requests.

What are the main benefits of working with a travel agency specialized in business travel?

1). Personalized business travel expertise and advice.

The travel consultant accurately identifies all important aspects of your business trip. They always give you more than just an offer, according to your requests. The travel consultant will point out the seemingly unimportant details that make the difference between a bad experience and a successful trip: the proximity of the hotel to the sights, the services included in the accommodation rate, the type of insurance recommended and the type of credit card to pick up the rental car, the ideal time for airport transfer on a particular day and to a particular destination, etc.

The travel consultant easily finds the most suitable alternative from a sea of offers. This is not magic, but decades of experience. Although all the offers for a certain type of hotel may look the same, or a lower rate may seem cheaper, the reality may be completely different.

To help you focus on the purpose of your trip, your travel consultant will identify the ideal arrangement of all the pieces of the puzzle. They will offer you clear, fair, time-tested solutions.

2). Using a travel agency saves time and money.

If you want to optimize your business travel time and costs, a travel agency specialized in business travel is the ideal choice.

Although every travel agency charges a commission for its services, it’s more advantageous to use an experienced travel agency than to book online. Why? A travel management company such as Aerotravel is connected to business-to-business booking systems, which include a huge range of travel services and only cater for agencies that can handle large volumes of bookings.

Thanks to these volumes, the travel agency’s offer is at least at the same level or very often even more competitive than those on direct booking platforms. What’s more, when you use travel agency services, you save valuable time that you would otherwise spend making lists of alternatives to analyze and re-analyze, without the certainty that you will make the best financial decision.

3). 24/7 tourist assistance throughout your business trip.

If you use Aerotravel’s business travel services, you’ll benefit from 24/7 tourist assistance. When unexpected and unforeseen changes occur, such as flight cancellations, changes in itineraries and flight schedules, emergencies caused by natural or medical calamities (such as the Covid-19 pandemic), Aerotravel’s travel consultant always answers the emergency phone and quickly intervenes to find and offer alternative solutions for business travelers.

In addition, the travel consultant is… your advocate! Whatever the problem you encounter while traveling on business, the Aerotravel consultant will always defend your interests in front of your service providers, be they airlines, hotels or rent-a-car companies. They will make every effort to ensure that you have a pleasant traveling experience and a safe return home.

4). Compliance with travel policies and integration of sustainable practices.

A travel management company plays a key role in supporting companies’ efforts to comply with internal travel policies, ensuring that bookings are within budgets and internal rules. These policies may include criteria related to destination types, accommodation categories, cost limits and optimized transportation routes.

In addition, the travel management company implements the client’s policies on sustainable practices, integrating green principles into every business trip. Thus, when offering a business travel solution, the travel agency takes into account:

• low-carbon transport alternatives: choosing direct flights, using high-speed trains instead of planes for short distances or renting electric/hybrid vehicles.
• reducing your carbon footprint: by booking eco-certified accommodation or participating in carbon offset programs.
• promoting green travel by offering destinations and itineraries that support eco-tourism and responsible tourism, supporting local communities and the environment.

5). A personalized collaborative relationship based on knowledge and trust.

Each Aerotravel consultant develops a personalized relationship with each client-company, based on detailed knowledge of the company’s travel policy and your preferences. Thus, in a relatively short time, the travel consultant becomes a true “personal shopper“, getting to know your likes and dislikes, what type of hotel you prefer, which are the convenient flight times, which are the business destinations of interest, which are the additional tourist services you want and under what conditions. Therefore, your Aerotravel consultant will provide you with travel solutions perfectly tailored to your needs and make relevant suggestions, giving you an excellent travel experience.

In conclusion, by turning to Aerotravel, a travel agency specialized in business travel, you will be able to use your resources to achieve your business objectives, safe in the knowledge that the logistical aspects are professionally managed by our consultants. Thus, working with a travel management company becomes a strategic advantage for any company.